Our patrons sometimes have questions.. Some questions are asked more often than others. Below are the answers to the most frequently asked questions. As you plan your visit to the Great Plains Renaissance Festival, if you have a question and you don’t see the answer below please contact us. We’ll be happy to answer it for you!
GPRF Attendee FAQ
By phone: 316 253-3392 or visit the Contact Page
Please note: Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased.
The show goes on rain or shine!
Tickets purchased on this site are non-refundable. Please be sure you have selected the correct tickets and the correct number of tickets before completing your purchase. The Great Plains renaissance Festival does not offer cancellations, refunds, rain checks, or exchanges.
Yes. The tickets for the Spring Great plains Renaissance Festival are good only for the dates of April 16th & 17th, 2011.
No, you will pick up your advance ticket purchases at the Will Call table at the festival main gate.
Go back to the Home page and click on the Tickets link and follow the directions or visit one of our advance ticket locations. Remember, you will receive a savings of $3.00 per ticket by purchasing online!
We are unfortunately unable to replace lost or stolen advance tickets.
Go back to the Home page and click on the Directions link. The easiest way to enter the park is off of the 21st Street entrance.
If you need to make an adjustment, please contact us as soon as possible at (316) 253-3392, 8:00 a.m.– 10:00 p.m. Mon–Fri excluding holidays. If you prefer, you can send an e-mail to [email protected]
No outside food or beverages are allowed inside the festival. Alcohol is not allowed to be brought into the festival.
Provided your sword is peace-tied, yes. Make sure that your blade is properly bound so as not to be drawn by anyone else. You may not draw your blades or medieval replica weapons at the festival. Exposed blades and weaponry are expressly forbidden. Violators will be asked to place their blades/replica weapons in their vehicle or will be expelled without refund at the discretion of the festival staff.
For the health and safety of our guests, performers and animals, smoking is only allowed in the designated parking areas outside the main gate and fenced areas.
During your visit, you're welcome to take photos and video for your personal use only. Commercial photography is allowed only with prior written permission from our Marketing/PR department.
Service dogs (guide dogs for the blind, working dogs for people with disabilities) are permitted at the festival. The festival does allow dogs on leashes. Please be considerate and pick up after your dog. We reserve the right to remove any dog or owner that is disrespectful to others.
An average visit to the festival lasts 3 to 4 hours, but you can easily spend the whole day here and still have more to see!
We do offer military discounts on regular gate admission for tickets purchased in advance only. Please contact the McConnell AFB Travel and Tourism Office for this special rate.
Yes, we offer group discounts for groups of 20 or more. We also offer special rates for school groups. Call 316 253-3392 for more information or e-mail us at [email protected]
We accept personal checks, cash and money orders. We cannot except credit cards. We're sorry for any inconvenience this might cause. However, there is an ATM cash machine located outside the main gate. Thank you for understanding.